Mint Support we specialise in IT support and services for educational establishments. With highly qualified staff and a wealth of experience in the sector, we are ideally placed to help our customers improve their IT facilities to meet their ever evolving needs. It’s our view that IT should support key business operations. It should make your business more efficient and help it grow. To do this it needs to be cost effective and reliable. With an insight into business continuity and what that means in a practical context, we can provide the support framework to allow our clients to concentrate on their own businesses, not worrying about technology.
We can offer an on-site support package that lets you use your IT systems with confidence while our technicians take care of the ongoing maintenance. Our bespoke service allows our customers to enjoy the benefits and expertise of Microsoft and Apple certified technicians without the overheads.
Contracted hours backed by SLA.
Costs are dependant upon various aspects and so can only be provided after consultation.
Additionally, our IT Technician Service packages can be tailored to meet your business’ individual requirements and budgets, so please contact us to discuss how we can help you.
Each one of our customers has unique requirements and that’s why we offer entirely bespoke IT support services. However, with Mint Support, bespoke doesn’t mean expensive. Our charges are low compared to industry standards but not at the expense of quality.
Our services include:
Our customers benefit from our ‘phone always on’ ethos. There are no hidden charges in what we do. We provide an honest, reliable service.
We can also provide your business with technical consultation and project management, to assist you in making the right decisions in taking your IT provision forward in your business.
Our flexible small environment support services can be tailored to provide the level of cover you need. From occasional assistance through to complete outsourcing of your small business IT department, we can help.
We’re always happy to discuss your requirements. However, here are some typical small business IT support services:
Our services are available 24/7, but there is usually an extra fee for providing small business IT Support out of hours. Don’t worry – our charges are clear and we’ll be happy to answer all your questions.
We offer a range of standard support agreements, at very competitive rates, and can tailor these to fit your business and your needs – from basic mentoring and holiday cover for your existing staff through to fully outsourced IT, guaranteed by service level agreement (SLA).
Pay-as-you-go network support is ideal for organisations with small IT support requirements. In this situation you naturally do not feel comfortable about committing to the fixed-cost of an annual contract. Mint Support is happy to provide our expertise on an informal basis, charged at an hourly rate.
Pay-as-you-go is designed for:
If you are a new Start-Up then Mint Support would like to help.
We know the difficulties of starting a new academy or school, we have been there. That’s why at Mint Support we welcome the opportunity to work with other new start-ups. We believe that by forming a relationship at the early stages of a company’s formation we can help ease any problems you encounter with your IT needs. It also allows us to understand more about your company so we can tailor our products to best suit your requirements.