Troubleshooting & Diagnosis
Our DBS (Enhanced) checked engineers are fully accredited by the industry's leading organisations and will pre-vet your issue to expedite the diagnosis & repair process. As with everything we do, our goal is to keep you operating with as little disruption as possible.
Servicing & Maintenance
Our trained engineers provide 24/7 support for the repair and maintenance of all hardware and systems, including desktops, printers, servers, laptops and networks. Whether you need us on-site to rectify a mission-critical problem, or to carry out regular health checks as a preventative measure, our flexible cover will suit. Our experience working with busy organisations means we've developed our service to be as convenient as possible.
A fully trained service engineer will attend your site to repair your faulty hardware. Responses are typically Next-Business-Day.
This service is for our expanding education customer base, repair and delivery of your products from, and to your door. We aim to turnaround all repairs within 5-6 working days but on average the repair time is within 48hrs, depending on availability of parts.