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IT Support

Qualified Customer Friendly IT Service Engineers

ICT Technician Service

At Mint, we can offer an on-site support package that lets you use your School ICT system with confidence while our technicians take care of the ongoing maintenance. Our bespoke service allows our customers to enjoy the benefits and expertise of Microsoft certified technicians without the overheads.

Additionally, our ICT Technician Service packages can be tailored to meet your schools’ individual requirements and budgets, so please contact us to discuss how we can help you.

Site Visit Frequency Silver Gold Mint
1/2 Day Fortnightly
1/2 Day Weekly
1 day Weekly

What is provided with our Service Packages?

Regular on-site visits, at a frequency to suit your needs

Technical consultation, including assistance with school projects

Remote support

Technical trouble shooting covering hardware, software and network systems

Admin upgrades and Microsoft Office installations

Procurement / Installation of curriculum software

Assistance with the administration of broadband

Admin and Curriculum Server monitoring and System checks

Monitoring of your third party hardware maintenance contract agreements

Peripheral hardware set up and configuration: e.g. scanners, printers, digital cameras

Routine maintenance of computer systems

Install and upgrade your Anti-Virus software

Consumables replacement

Got a Question?
Please contact our friendly team